Your privacy matters to us. This policy explains how CustomElectionSigns.com collects, uses, and protects your personal information.
At CustomElectionSigns.com, we collect information to provide you with the best possible service. This includes information you provide directly to us and information collected automatically.
When you place an order, request a quote, or contact us, you may be asked to provide:
When you visit our website, we may automatically collect certain information, including:
We use the information we collect for the following purposes:
To process and fulfill your orders, including production, shipping, and delivery.
To respond to your inquiries and provide support throughout your order process.
To send order updates, promotional offers, and newsletters (you can opt out anytime).
To analyze usage and improve our website, products, and services.
To comply with applicable laws, regulations, and legal processes.
To detect and prevent fraud, unauthorized transactions, and other illegal activity.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our business, including:
These providers are contractually obligated to protect your information and use it only for the services they provide.
We may disclose your information when required by law, including:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Campaign-related information (candidate names, election dates, political party) that you provide for printing purposes may appear on your printed products and could be visible to the public. This is not considered personal privacy information.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.
All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.
Payment information is processed through PCI-DSS compliant payment processors. We never store your full credit card number.
Our servers are hosted in secure data centers with physical security, access controls, and monitoring.
Access to personal information is restricted to authorized personnel only, with role-based access controls.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards.
You have certain rights regarding your personal information. To exercise these rights, please contact us using the information provided in the "Contact Us" section.
You have the right to request a copy of the personal information we hold about you.
You can request that we correct any inaccurate or incomplete personal information.
You can request that we delete your personal information, subject to certain exceptions.
You can opt out of marketing communications at any time by clicking the unsubscribe link.
You can request your data in a portable, machine-readable format.
You have the right to file a complaint with your local data protection authority.
We will respond to your requests within 30 days. For complex requests, this period may be extended by an additional 30 days with notice.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
We do not sell personal information for monetary compensation.
If you are located in the EU, you have additional rights under the General Data Protection Regulation, including the right to restrict processing and the right to data portability. Our legal basis for processing your data includes performance of a contract, legitimate interests, and consent where applicable.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
When your data is no longer needed, we will securely delete or anonymize it. For physical records, secure shredding is employed. For digital data, secure deletion methods are used to ensure data cannot be recovered.
We may retain information for longer periods if required for legal compliance, dispute resolution, fraud prevention, or to enforce our terms of service. Information may also be retained in backup systems for up to 90 days.
If you have any questions about this Privacy Policy or our data practices, please contact us:
952-463-8392 (Minneapolis HQ)
720-936-3909 (Denver Plant)
Direct Digital Manufacturing Services, LLC
Attn: Privacy Department
Minneapolis, MN
Monday - Friday: 8am - 8pm EST
Saturday: 9am - 5pm EST
Sunday: Closed
We aim to respond to all privacy-related inquiries within 48 hours. For complex requests, please allow up to 30 days for a complete response.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
Initial privacy policy publication. This policy covers our current data practices.
We're committed to protecting your privacy. Contact us anytime if you have questions or concerns.